All stories - Page 2

Parkerville Children and Youth Care transitions to RingCentral's unified communications-as-a-service platform, marking a significant phase in their digital transformation aimed at replacing all IT infrastructure hardware by 2024.

Quality of data drives successful AI-powered marketing, affecting user experience and future engagements, underscoring the need for robust, detailed consumer profiles.

Data Army has partnered with Hightouch, a global Composable Customer Data Platform, to provide Australian businesses with innovative data solutions.

ShipStation unveils a suite of features for Australian retailers, including Checkout Rates and Custom Labels, to bolster operational efficiency amidst rising eCommerce demands.

The BLUETTI AC240, a reliable outdoor power source proficient in weathering Australia's diverse climates, has officially launched with an IP65 water resistance and dust proofing rating.

Commercetools sees 65% growth in ARR, attributing success to B2B expansion including prominent partnerships with Fortune 500 companies like Volkswagen and BMW.

Coveo introduces two new GenAI business applications to optimise digital customer and employee experience journeys, leveraging AI for personalised and efficient services.

Supply chain tech company, FourKites, maximises its revenue process and boosts operational efficiency through the adoption of AI-powered Clari's revenue platform.

Sealskinz, a UK-based accessories brand, upgrades operations with the BPA platform, achieving 90% automation in order management and easier VAT extraction from bonded goods.

Tech employees reel as Australia's labour market faces a wage drop and stagnant employee growth, according to Employment Hero's recent SME Index.

Fintech firms Paysend and Currencycloud expand partnership, aiming to extend Paysend's global services and boost its foreign exchange capabilities, potentially benefiting customers worldwide.

Twilio introduces Unified Profiles and Agent Copilot to its Flex platform, using Segment's customer data to provide personalised, data-informed customer experiences and bolster employee productivity.

FreightExchange has launched a CO2 emissions reporting tool in its platform, aiming to provide customers real-time insights into the environmental impact of their freight operations.

NICE's next-gen Enlighten Copilot AI technology, geared toward CX decision-makers and supervisors, promises to enhance customer interactions with real-time data analysis, amidst the rise of AI usage in the workplace.

Fintech company, Cogo, uses innovative UX design to increase climate literacy, promoting sustainable habits and effective climate action, study reveals.

Mastercard introduces its tokenised 'Click to Pay' system in Australia, aiming to thwart up to 90% of the country's payment card fraud.

TAFE NSW partners with Adobe, becoming Australia's first vocational education and training provider to become an Adobe Creative Campus.

Australian consumers seek greater sustainability in product returns, with nearly half suggesting retailers could enhance their sustainability credentials.

Billie's B2B Checkout Report 2024 exposes gaps in cross-border commerce, inadequate payment methods and a lack of dedicated B2B checkout.

Email click-through rates have dropped since 2022 due to over-reliance on marketing automation and insufficient data-driven strategies.

Adobe Firefly’s game-changing Structure Reference feature offers users enhanced creative control, revolutionising the image creation process with its capacity to apply pre-existing structures to new images.

Adobe boosts its Experience Cloud line with enhanced functionalities, empowering brands to optimise customer engagement through data-unified, personalised cross-channel journeys.

Adobe and Microsoft have unveiled a groundbreaking partnership to boost marketers' efficiency, merging Adobe Experience Cloud with Microsoft Copilot for a next-level AI-powered work experience.

Adobe shakes up content creation with the launch of Firefly Services and Custom Models, harnessing generative AI to streamline productivity and personalise brand content.