Risky business: Majority of workers take cybersecurity shortcuts despite knowing dangers
"Every organisation needs to establish security processes and work to ensure they resonate with employees."
Five ways to strengthen client relationships
Clients’ expectations remain high during the engagement entire process, and companies must ensure each stage of the process is consistently positive.
BigCommerce makes first acquisition since going public
BigCommerce intends to leverage Feedonomics to expand the number of global marketplace and advertising channels for merchants.
Migration to the cloud in full force - report
Organisations are moving to the cloud in big numbers in a bid to drive competitive strategies.
Substantial rise in Agile adoption across the enterprise
dotdigital achieves ISO 27701 certification
Tech support scams remain a global threat - Microsoft
HIVERY continues to scale up following closure of debt funding round
10 Minute IT Jams
Video: 10 Minute IT Jams - Who is commercetools?
We chatted to commercetools territory director Joshua Emblin to learn about commercetools and modern commerce trends in A/NZ.
Five ways businesses can increase profitability from loyalty programs
Here are five ways in which businesses can increase the profitability of their rewards programs.
Rejoice! Amazon Australia opens to New Zealand customers
“We know that many New Zealand customers are already shopping on the US store and we are pleased to be offering them a faster option.”
Self-service in high demand for today’s enterprise customers
"Enterprises stand to increase sales, improve customer experience and brand image while reducing churn and customer support costs by facilitating a seamless product-content process.”
Failed payments costing Asia Pacific organisations more than $41b every year - Accuity report
The study also found that 60% of respondents are losing customers because of failed payments.
B2B firms in Hong Kong explore direct-to-consumer sales
According to new research from Adobe, B2B firms in Hong Kong are now looking into the consumer market.
Buy now, pay later
Payments industry 'flying blind' as vulnerable consumers get caught in BNPL debt
"This is building up to be a trainwreck for vulnerable customers and the question for regulators is whether they will prevent substantial consumer detriment."
$118.5 billion lost in fees due to failed payments in 2020
Banks spent on average approximately $360,000 in 2020 on failed payments, whereas the average corporate firm spent just over $200,000.
Alibaba Cloud shopping festival harnesses power of renewable energy and smart logistics
Alibaba’s annual Mid-Year Shopping Festival was not only a large-scale campaign across popular retail platforms, but it was also a feat for ‘green technology’.
RangeMe launches global retailer solution in A/NZ market
RangeMe, the company behind the world’s largest product discovery and sourcing platform, has launched its global service to retailers in Australia, New Zealand and the wider APAC region.
Opsera releases native CI/CD automation for Salesforce
According to the company, Salesforce development tools are not keeping up with current DevOps requirements.
CSPs missing huge, untapped opportunity
"Communication service providers (CSPs) must take advantage of the fact that consumers are willing to share their data to get an advanced personalised experience tailored to their expectations."
Ambit deploys AI chatbot for global travel firm Online Republic
The AI-based chatbot, called ’Wheelie’, is designed to support Online Republic’s Airport Rentals and Motorhome Republic brands with 24/7 customer support and AI capabilities.
Adobe bolsters Experience Cloud with personalisation capabilities for retailers
“Scaling personalised experiences in a world where customers have control over how brands use their data, is the next big thing for marketers in any business to tackle."
NICE infuses voice of customer capabilities with artificial intelligence
NICE has brought its artificial intelligence (AI) technologies to the heart of the contact centre.
Customers would rather shop online than instore since lockdowns - Research shows
The Trade Desk launches media trading platform for online marketers
Commerce logistics firm Locad raises $5m to support APAC expansion
New $2 million app development fund to support growing businesses
Zoho's CRM app Bigin a hit with small businesses during pandemic
Cost of fraud in Asia Pacific reaches almost $4 per transaction
E-commerce platform Prisync acquires competitor Marguard
Microsoft showcases what's new in Windows 11
Reveel leverages analytics to simplify parcel shipping conundrum
Verified Mark Certificates
Entrust launches Verified Mark Certificates to support BIMI email authentication standard
Confidence remains low amongst New Zealand business
Asia Pacific consumers favour mobile wallets over cash and cards
Scam messages on the rise, organisations must take action
Low-code tools from Salesforce enable anyone to create and ship apps from a single platform
LASER invests in NZ market with new distie and retail partners
Brauz teams up with Zoom to improve virtual shopping
Shopify unveils major platform investments and upgrades
Australian organisations feel unprepared for IT security threats