User experience stories
Employee experience to take on even greater importance in 2022
"In 2022, the user experience will become paramount for true digital adoption as while technology is indeed digital, users are human."
TX strategy crucial in transforming Govt services, report finds
By 2023, at least 85% of governments without a total experience (TX) strategy will fail to successfully transform government services, according to Gartner.
How modern technology solutions help insurers provide a better customer experience
In a market that values hyper-personalisation over all else, the importance of customer experience (CX) and user experience (UX) has proven to be what matters most to the public.
F5 extends Shape Security portfolio to protect against account takeover attacks
F5 has announced multiple security offerings with the intention of helping to safeguard digital experiences with comprehensive account takeover protection.
Acquia officially receives 'protected' stamp from IRAP assessment
This confirms that Acquia Drupal Cloud has achieved the Australian government security status of Protected on selected deployments.
OpenText expands capabilities in latest Cloud Editions release
OpenText is adding new capabilities to its Business Network Cloud as part of the Cloud Editions 21.4 launch at OpenText World.
How should cloud-centric organisations prioritise data protection?
Organisations can embrace digital transformation with confidence by including these critical considerations in data protection strategy planning and execution.
Dynatrace introduces Session Replay, revamping mobile UX
The enhancements open the door for digmance feature adoptions ital teams to further optimise the user experience, performance feature adoptions and conversions of their mobile apps.
The crucial role of digital experience in a successful e-commerce venture
Developing a strong online relationship with the customer is a crucial part of doing business in the digital era.
Research finds top-ranked sites in Google result fail user experience test
Research suggests that websites ranked in Googles top 20 search results fail to meet the user experience threshold.
How IT will lead digital transformations
The COVID-19 pandemic has raised the urgency of digital transformation as companies have been forced to shift from in-person to contactless sales and services overnight. Delivering digital customer experiences has become the only way to do business.
Agile and innovative teams are key to outstanding customer experiences
To ensure happier customers, fewer bugs and faster page loads are needed. Here are three ways that teams can enable greater customer experiences for their businesses — and it all starts with the dev team.
How UX monitoring can transform remote access technologies
Making UX central to the monitoring strategy is key to the success of digital workspace initiatives — a success which many businesses hinge on.
Contentsquare expands A/NZ presence with new offices in Melbourne and Sydney
Contentsquare has stated its plans to extend growth in the APAC region with the launch of four offices in Melbourne, Sydney, Tokyo and Singapore.
Competing in the digital era: delivering better services with SD-WAN
The cause of many of the delays and connectivity issues experienced by end-users is the need to backhaul internet traffic. SD-WAN can help with that, writes Vertel commercial director Tony Hudson.
Are robust digital experiences the future of healthcare in New Zealand?
“People’s perceptions of and relationships with technology are changing, and to adapt, healthcare payers and providers need to redesign digital experiences.”
Why UX is a critical part of technology success for SMBs
Customers have raised expectations and now demand the same, if not better, UX with small and medium-sized businesses (SMBs) as they do with large organisations, Konica Minolta finds.
Qualtrics extends BrandXM to enable better business-customer relationships
Qualtrics has added new capabilities to BrandXM, a solution designed to enable organisations to have greater control over how consumers experience and interact with their brand.
Gartner’s nine UX trends for 2020
These digital experience trends fall within two broad categories – how digital technology is experienced and how digital experiences will be built.
Shutterstock launches new service for video makers around the world
Shutterstock Elements includes more than 3,000 cinema-grade video effects, including 4K lens flares, transitions, visual effects, film overlays, video kits and more.
Riding the frictionless wave with cloud-based apps – Talend
The term has been co-opted in recent years to describe the phenomenon of commercial processes which appear to work smoothly and effortlessly.
Q&A: Aruba optimises UX through network monitoring
UXI enables IT teams responsible for managing networks, such as office spaces, healthcare facilities and schools, to simulate real-world network usage experiences.
Security risks of neglecting the workforce experience – Avaya
Government departments and enterprises are wasting millions of dollars every year on cybersecurity because they fail to also invest in the user experience.
Qualtrics grows market share in APJ
"We are increasing our focus on helping organisations succeed with XM."